ZWILLING J. A. Henckels Aktiengesellschaft Recalls Electric Water Kettles Due to Risk of Serious Injury Due to Burn Hazard
Reason for Recall
The kettle’s handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.
Date Issued
Category
Products
Status
urgent
About Products recalls
Consumer product recalls are administered by the CPSC, the U.S. Consumer Product Safety Commission. The CPSC can issue mandatory recalls or work with manufacturers on voluntary recalls when a product poses a substantial risk of injury. Common hazard categories include fire and shock risks in electrical products, choking hazards in children's toys, fall risks in furniture and baby gear, and carbon monoxide risks in heating appliances. If you have registered the product with the manufacturer, you may receive direct notice by mail or email. Check the model number, date code, or serial number on your product against the specific units listed in the official recall notice.
What to do if you're affected
- →Stop using the product immediately.
- →Check the model number and date codes against the recall notice.
- →Follow the manufacturer's instructions for return, repair, or refund.
- →Keep children and pets away from the recalled item.
About fire and burn hazards
Fire and burn hazards in consumer products are often caused by overheating lithium-ion batteries, faulty electrical wiring, flammable materials used in construction, or manufacturing defects that create short circuits. These recalls are classified as urgent because fire and burn injuries can occur rapidly, often without warning. Overheating batteries in particular can enter a state called thermal runaway, which generates intense heat and can cause a fire even when a device appears to be functioning normally.
⚠ Stop using the product immediately and do not charge it if it is battery-powered. Keep it away from flammable materials and in a cool, well-ventilated area until you can safely dispose of or return it.
Opens the official government source. Always refer to official sources for the most current information.